Terms and conditions of use

Terms and conditions of use

Pursuant to art. 13 of Legislative Decree 196/03 (Privacy Code), the personal data provided to us to enter into business relationships, are subject, on our part, to the processing of personal and / or manual data, for the following purposes:

a) legal obligations related to civil, fiscal, accounting regulations; administrative management of the relationship;

b) Technical support and technical information regarding the products and services you have acquired; verification of user satisfaction;

Please note that the processing of personal data for the purposes indicated in point

(a) (b) is mandatory and essential for the proper execution of orders and contracts.

It is your right to exercise the rights referred to in art. 7 (Right to access personal data and other rights) of Legislative Decree 196/03.

The data controller is:

AR-STORE registered office: via Giacomo Puccini, 20 Cap. 61028 SASSOCORVARO (PU) Italy PI IT 02572960413

E-mail: amministrazione@ar-store.it in the person of its legal representative.

To exercise the rights provided for by art. 7 of Legislative Decree 196/03, it is necessary to make a written request addressed to the Data Processor.

Membership of ar-storeshop.com implies acceptance of the obligation to provide sincere and truthful personal information to register on our site you must be of age.

The absence of the requested personal data leads to the automatic cancellation of the order. The communication of false information or information that does not correspond to the truth is contrary to these General Terms and Conditions of Use.

In particular, ar-storeshop.com specifies that the personal data provided by its customers will not be used for the purposes of commercial information or for sending advertising material or for carrying out market research or interactive commercial communication, except following the prior expression of the Customer's consent .
The images sent to us will remain on our server for 15 days from the date of submission.

Please note that ar-storeshop.com adapts to the new European regulations on electronic commerce, effective from 13 June 2014.

For more information visit the website:



The sales prices indicated on the site are expressed in euros, VAT included, without taking into account shipping costs. The latter, if any, are charged to the user and are invoiced at the time of validation of the order as a supplement to the selected products.
ar-storeshop.com reserves the right to change prices without notice, but undertakes to apply the prices in force (ie those indicated on the site) at the time of the order, excluding errors in the checkout system calculation.


The product will be delivered to the address indicated in the order confirmation phase .
The delivery times expressed on the site are indicative and depend on the products chosen and can be changed at any time and are not to be considered in any way binding for ar-storeshop.com
We remind you that in the same order, it is possible to insert several products, but in the case of multiple products it may take a couple of days for delivery.
Shipments are made by courier GLS / / Bartolini within 24/48 hours (excluding islands) for the islands, the estimated time is 48/72 hours.

Upon delivery of the goods, the Customer is required to check:

· That the number of packages delivered corresponds to what is indicated in the transport document.

· That the packaging is intact and not altered even in the closing tapes.

In the event of tampering and / or breakages, the Customer must immediately contest the shipment and / or delivery by adding the words " GOODS CONTROL reservation ”On the copy of the delivery document which must be returned signed for the carrier or other operator.

The Customer is required to report any damage within 7 (seven) days of receipt of the goods, by registered letter in advance by fax or by email to the following address info @ ar-store.si

For each delivery order, the Customer is required to specify at least one telephone number to allow the express courier to contact him in case of difficulty in delivery; if the delivery is not successful for reasons not attributable to ar-storeshop.com or express courier for 2 consecutive passes, the storage or return costs will be charged, as quantified by the express courier or it is possible to collect the product at the courier sorting point.


Order payments can be made via PayPal, Credit Card (MasterCard, Visa, Visa Electron, American Express) or by bank transfer.

Online payment by credit card is protected by a very effective data encryption system served by Pay pal in no case ar-storeshop.com will be in possession of the credit card data.
Any refunds are always made by ar-storeshop.com by bank transfer or pay pal

If you buy with Scalapay you will receive your order immediately and pay in 3 installments . You acknowledge that the installments will be transferred to Incremento SPV Srl, to related parties and their assignees, and that you authorize this transfer.


Payment by paid delivery dictated by commercial agreements between ar-storeshop.com and the transport company of choice for the provision of the service.

Payment by PAY PAL includes a 2% increase on the total amount, the applicable percentage due to less than that implemented by PAY PAL ar-storeshop.com


Unless otherwise specified by the buyer at the conclusion of the order, the invoice will be sent by e-mail within 15/20 working days after the sale.


It is possible to cancel an order within 1 hour of completion by sending an e-mail to info @ ar-store.si

ar-storeshop.com recognizes the right of withdrawal as required by law, Legislative Decree 206/2005 .
The deadline for exercising this right is 14 working days within which the Customer is obliged to communicate:

Ø By registered letter with return receipt to the address: AR-STORE registered office: via Giacomo Puccini, 20 Cap. 61028 SASSOCORVARO (PU) Italy PI IT 02572960413

Ø By e-mail through our contact form or at info @ ar-store.si

Important: in the letter in which you ask to exercise the right of withdrawal, it is necessary to indicate the details of a bank or postal current account in order to re-credit the amount due (CIN code, ABI code, CAB code, Account number, IBAN code, Account holder)

To exercise the right of withdrawal it is necessary that:

The customer expresses his will to exercise the right of withdrawal in the manner described above;

The purchased good is intact and returned in its original packaging;

The goods must be returned together with a copy of the purchase document or the invoice or receipt of the products purchased;

The product is returned within the times and in the manner described above: the delivery costs are charged to the customer.

Once the goods arrive at our warehouse, they will be examined to assess any damage or tampering not caused by transport.

After checking the integrity of the goods, we will re-credit you the sum within 14 days already paid through the same means used for the payment of the product, in case of payment on delivery it will be made by bank transfer, after having received the customer's coordinates.

The reimbursement concerns all the sums paid and must be made no later than 14 days from receipt of the goods, by crediting the customer with the amount paid by the same means chosen for the payment of the order. The only costs charged to the customer are those relating to the return of the product. In the event that the user opts for the replacement of the product, the cost of sending the new product will be at your expense.


All products are guaranteed by the manufacturer for 2 years, on the date of the invoice or on the receipt, the guarantee is European.


The user of the site is aware of the fact that he connects and uses the services offered by the site at his own risk, ar-storeshop.com will in no case be held liable for any damages, direct or indirect (financial, financial losses , economic) suffered by a user or third parties due to the connection to the site, the inability to access it, the good or bad functioning of the same.

This applies in particular to damage that may be caused by the presence of incorrect content or errors, slowness or interruption of data transmission, the loss, disappearance or alteration of data, viruses, whatever their origin, intrusions by third parties, and, in general, from the use of the site or the inability to use it.

ar-storeshop.com guarantees to always do everything necessary to ensure the availability of the site's services. However, for technical reasons, a momentary interruption of services is always possible. ar-storeshop.com will do everything possible to inform its customers about the nature and duration of such interruptions, but can in no case be held responsible for the unavailability of its services. furthermore, ar-storeshop.com cannot guarantee the reliability and quality of the Internet network outside its premises.

ar-storeshop.com has a very powerful infrastructure for storing data (personal information, photos, etc.). This infrastructure must make it possible, even in the event of serious damage, to recover all the data received. However, ar-storeshop.com will not be held responsible in the event of partial or total loss of data; the user is invited to always keep his own protection of the data sent. The processed images are deleted from the ar-storeshop.com server within 15 days after the order.

In the event of loss or damage to the media containing the data, ar-storeshop.com will be limited to replacing the media with a virgin product of equivalent quality. The user is solely responsible for communicating and uploading data on the site he created.
The indication of links to other sites is made for the convenience of the user. under no circumstances can ar-storeshop.com be the guarantor of the content of the aforementioned sites and cannot be held responsible in the event of direct or indirect complaints or damages caused to the user or to third parties by the content of such sites.


Promotional codes, corresponding to a trial offer (proposed by one of our partners), or similar, cannot be combined with other trial offers, unless otherwise indicated, expressed in the description of the offer.

Promotional codes are valid only for the products listed on the site. A promotional code corresponding to a trial offer can be used only once per household (same name, same address) and is non-refundable. Multiple promotional codes cannot be combined with the same order.

To benefit from the reduction linked to a promotional code, it is mandatory to enter the code in question in the space provided, when validating the order. In case of forgetfulness by the user, it will not be possible to cancel the order, or to renew, to take into account the reduction, in the event that the same has already been discussed. A promotional code is valid only for the period indicated in the description of the corresponding offer.


At the time of registration, the user must provide name, surname, postal address and e-mail address. The user undertakes to provide only true and correct personal information. Ar-storeshop.com services are provided solely for personal use.


The photographs on the site to illustrate the products do not enter the contractual field and therefore cannot be a source of any kind of commitment on the part of ar-storeshop.com The technical data sheets and product descriptions are communicated to ar-storeshop.com its partners or suppliers; ar-storeshop.com therefore declines all responsibility for the veracity of their content.


All contracts concluded with us are subject to Italian law, for any dispute the court of the place of domicile or residence of the consumer will have jurisdiction.